Tenali is an AI-powered web application designed to assist B2B sales representatives during customer calls. By integrating advanced AI, Tenali provides real-time assistance by listening to sales conversations and providing immediate, conversational-style responses to customer inquiries. No bots, no typing.

Instant, Accurate Answers During Zoom Calls

Tenali gives sales reps instant, accurate answers during Zoom calls — without breaking the flow of the conversation. Whether the question is business, technical, or competitive, Tenali surfaces the right response in seconds.

Stay in the moment: No bots showing up, no typing, no searching through slides.

Win deals faster: Handle tough questions on the spot, build trust, and keep momentum in the conversation.

Shorten sales cycles: By removing delays and follow-ups, reps can close deals quicker than expected.

How to Set Up Tenali with Zoom

Getting started with Tenali is simple:

1. Go to app.tenali.ai and sign in.
2. In Tenali, go to settings, then open Integrations and choose Zoom, then click Authorize.
3. A Zoom page will open. Click the Allow or Authorize buttons shown there.
4. Switch back to Tenali. You should see Zoom marked as Connected. If you do not see it, refresh the page.
5. Test it: on the Tenali home page, click Add to Live meeting, paste your Zoom meeting link, and click Join meeting.

Disconnecting Tenali from Zoom

If you need to remove Tenali:

1. In your Tenali app, go to Settings, then open Integrations.
2. Find Zoom Meetings and click Disconnect.

That's it. The app is disconnected.

Need Help?

Users may sometimes face difficulties in setting up the Zoom App integration or might encounter issues due to incorrect Zoom credentials. You can reach us at admin@tenali.ai or submit a message from our Contact Us page. We will get back to you within 8 hours with a resolution.

Frequently Asked Questions

1. Is the Zoom App integration necessary to use Tenali? Yes. The Zoom App integration is required. It saves you the hassle of manually connecting calendars or inviting Tenali. Once connected, Tenali automatically joins your Zoom calls as a silent partner — no setup needed before each meeting.
2. Does a bot join my calls? No. Tenali does not appear as a bot participant. It joins in the background as a silent listener, so your customers will never see "Tenali" on the Zoom screen.
3. Can Tenali join Zoom calls that aren't scheduled through my calendar? Yes. As long as your Zoom account is connected, Tenali automatically joins any Zoom call you host or join. Think of Tenali as your invisible shadow — always there, no invites required.
4. Where will I see my customer questions and Tenali's answers? You'll see them in the Tenali pop-up during your Zoom call. The answers appear in real time so you can respond to your customer without switching apps.
5. Does Tenali record Zoom calls? No. Tenali does not record your calls. It only listens live, processes questions, and provides instant answers.
6. Can I control when Tenali joins or leaves my meetings? Yes. You can toggle Tenali on or off directly from your Tenali dashboard. If you don't want Tenali to join a meeting, simply disable it before the call.
7. Does Tenali need to be invited as a Zoom participant? No. Once integrated, Tenali automatically connects to your Zoom account in the background. You never have to send an invite link or add it as a participant.
8. Will Tenali work if my customer sends me their Zoom link? Yes. If you join a customer-hosted Zoom call, Tenali will still connect in the background and assist you, provided your Zoom account is integrated with Tenali.
9. What happens if I disconnect Tenali from Zoom? Tenali will no longer join your calls. You can always reconnect later by going to Integrations > Zoom > Connect in the Tenali dashboard.
10. Is my customer's data safe with Tenali? Yes. Tenali does not store call recordings. It only processes the live conversation to answer questions, with strict guardrails around privacy and compliance.
11. Can Tenali answer in real time even if I share my Zoom account across devices? Yes. Tenali connects at the account level, so whether you join Zoom from desktop, mobile, or tablet, it will still shadow your calls.
12. What makes Tenali different from other Zoom apps? Unlike note-taking bots or coaching apps that record calls, Tenali is built for real-time assistance. It gives you instant answers to customer questions during live conversations, helping you close deals faster without waiting for post-call analysis.