Meet Silly, a dedicated sales rep at a tech firm. During a crucial call with a high-potential client, everything is going smoothly until the client asks a complex technical question about product integration. Silly isn't sure of the answer. His options are limited: 1. Schedule a follow-up meeting with a Sales Engineer. 2. Promise to send an email later with the necessary information. Either choice stalls the momentum. The client senses the hesitation and begins to doubt Silly's expertise. By the time Silly gets coached after the call and provides the information, the client's interest has waned. The deal is lost.
When a sales rep receives coaching after a call, it's often too late. The critical moment to address the client's concerns has passed. Prospects expect immediate, informed responses. Delays lead to frustration and erode trust. In Silly's case, the inability to answer on the spot resulted in a longer sales cycle and a dissatisfied customer.
After post-mortem analysis, sales reps spend a significant amount of time in training and enablement sessions. On average, reps dedicate 8-12 hours per month learning about new technologies and products. However, according to the Forgetting Curve—a psychological phenomenon describing how information is lost over time when there's no attempt to retain it—reps forget up to 70% of new information within 24 hours and 90% within a week if not reinforced. This means much of the time invested in training doesn't translate into actionable knowledge during sales calls. Reps like Silly are left fatigued from constant learning but still unprepared to answer clients' questions when it matters most.
Implementing Tenali AI transforms the sales process by providing real-time assistance during calls. Here's how:
For example, if your average deal value is $50,000 and a rep closes two additional deals per quarter thanks to Tenali AI, that's an extra $400,000 in annual revenue per rep.
Assuming a rep generates $1,000 in revenue per hour spent selling, reallocating 5 hours monthly results in an additional $60,000 per rep annually.
Reps no longer need to pull in Sales Engineers to address technical concerns. Tenali provides the answers right during the call, enabling reps to act as the primary source of information and keeping the sales process seamless. Your Sales Engineers will thank you for not involving them in deals that are too early, unqualified, or require them to answer just one question. Leverage their expertise on qualified, large opportunities, and watch your close rates double and team efficiency shine.
By reserving SEs for qualified, high-value deals, you not only make better use of their specialized skills but also improve their job satisfaction. This strategic deployment can lead to a 50% increase in close rates for large opportunities.
Returning to Silly's story, imagine if he had Tenali AI during that critical call. When the client asked about product integration, Tenali instantly provided the verified, accurate information he needed. Silly confidently answered the question, impressing the client and maintaining the momentum of the conversation. The result? A deal closed faster and a satisfied customer.
Key Benefits of Tenali AI:
Don't let post-call coaching and endless training sessions hinder your sales potential. With Tenali AI, your reps are equipped to handle any question, reduce dependence on Sales Engineers, and close deals faster.
Investing in Tenali AI isn't just about adopting new technology; it's about transforming your sales strategy to maximize revenue and efficiency. The numbers speak for themselves—with potential annual revenue increases in the millions and significant time savings, the ROI is clear.
Ready to revolutionize your sales process and boost your bottom line? Equip your team with Tenali AI and start winning deals in real time.
