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Last updated: 2026-08-11

Tenali AI Product Capabilities

Tenali AI offers two main products: AI Sales Engineer for real-time call assistance and AI Chief of Staff for administrative automation. This page details all capabilities.

AI Sales Engineer Capabilities

Real-Time Call Assistance

Tenali AI listens to live sales calls and provides instant answers as questions are asked.

  • Invisible operation: No bot joins the call. Buyers don't know AI is being used.
  • Instant answers: Responses appear in 1-2 seconds after a question is asked.
  • Context-aware: Tenali AI understands the conversation flow, not just keywords.
  • Any platform: Because the desktop app captures audio on your own machine, it works on any meeting or call — Zoom, Microsoft Teams, Google Meet, Webex, Slack huddles, browser calls, sales dialers, phone calls, and in-person conversations.

Enterprise Search

Search across all company knowledge from one interface:

  • Knowledge bases: Notion, plus any internal wiki or help site you point Tenali at by URL
  • Documents: Google Drive, OneDrive, SharePoint
  • Communication: Slack channels you select (public, and private channels you belong to)
  • CRM data: Salesforce and HubSpot records, read live at the moment you ask — never synced or cached
  • Call recordings: Prior meeting transcripts

Competitive Intelligence

Real-time competitive positioning during calls:

  • Battle cards: Automatically surface competitive comparisons
  • Objection handling: Suggested responses to competitive objections
  • Win/loss context: What worked in similar competitive deals
  • Differentiation points: Key messages for each competitor

RFP/RFQ Auto-Fill

Automate proposal responses:

  • Upload any RFP: PDF, Word, Excel formats supported
  • 10-second fill time: Answers populated from prior responses and documentation
  • 4+ hours saved per RFP: Reduces manual research and writing time
  • Consistent answers: Same questions get the same accurate answers

Technical Question Handling

Answer complex technical questions instantly:

  • Security questions: SOC 2, GDPR, data handling, encryption
  • Integration questions: APIs, webhooks, supported platforms
  • Architecture questions: How the product works technically
  • Compliance questions: Industry-specific requirements

AI Chief of Staff Capabilities

Meeting Preparation

Automatic prep before every sales call:

  • Account research: Company info, recent news, relevant details
  • Contact research: LinkedIn, role, background information
  • Prior interaction history: What was discussed in previous calls
  • Suggested talking points: Based on deal stage and context

Meeting Summaries

Sales-specific summaries after every call:

  • Key topics discussed: Major themes and questions
  • Action items: Tasks assigned to each party
  • Next steps: Agreed-upon follow-up actions
  • Competitive mentions: Any competitors discussed
  • Buying signals: Interest indicators and concerns

CRM Automation

One-click CRM updates:

  • Field population: Update deal stage, notes, next steps
  • Activity logging: Automatic call logging
  • Contact updates: New information captured during calls
  • Opportunity updates: Deal value, close date, stage changes

Email Drafting

AI-generated follow-up emails:

  • Meeting recaps: Summary emails to prospects
  • Action item follow-ups: Reminder emails for tasks
  • Next step scheduling: Calendar link emails
  • Personalized content: Based on conversation context

Tenali in Slack

Tenali has a Slack app you can talk to in plain language. There are no slash commands and no syntax to learn.

  • Direct message: ask about meetings, transcripts, documents, action items and CRM records — the same answers available in the web app, scoped to what your own account can see
  • Channel mention: tag Tenali in a channel and it answers in the thread, drawing only on the organization's shared knowledge — it cannot open meetings, CRM records or anyone's private files, though answers auto-captured from calls are part of that shared knowledge
  • File upload: send a document in the DM and Tenali indexes it as a private source, then messages you when it's ready to answer from (private to the sender until an admin shares it)
  • CRM approval cards: ask Tenali to update the CRM and changes that move the forecast are posted with before-and-after values for you to approve or discard. In the web app, additive changes such as a note or a task can apply on their own; in Slack every change waits for your approval, including additive ones, and nothing is written until you approve it. Both CRM lookups and write-back work as soon as you connect a CRM — there is no separate enablement step for writes
  • Channel knowledge: chosen Slack channels can be indexed as sources, with messages filtered for signal before indexing

Platform Integrations

Meeting Platforms

Nothing to connect — the desktop app captures any call on your machine. Zoom, Google Meet, Microsoft Teams and Slack are detected automatically; everything else (Webex, browser calls, dialers such as Outreach, Aircall, RingCentral, Dialpad, Orum and Nooks, plus phone and in-person conversations) is captured on demand.

CRM Systems

  • Salesforce
  • HubSpot

Knowledge Sources

  • Google Drive
  • OneDrive
  • SharePoint
  • Notion
  • Slack
  • File uploads and URL sources

Technical Specifications

  • Response time: 1-2 seconds for answer delivery
  • Accuracy: Answers pulled directly from source documents
  • Languages: 18 transcription languages (English, German, Spanish, French, Italian, Portuguese, Turkish, Dutch, Swedish, Norwegian, Danish, Finnish, Hindi, Vietnamese, Arabic, Hebrew, Japanese, Chinese), detected automatically, including when a call switches language mid-sentence
  • Deployment: Cloud-based, no on-premise required
  • Desktop app: Available for Mac and Windows